Warranty

 "OUR STORE AT YOUR DOOR" 2YOU SERVICE

Starting with the collection 2014 SUPERIOR offers extended 3-year (resp. 5-year) warranty on bicycle frames. The extended frame warranty applies only for frames in the 2014 collection and on wards.

The 3-year warranty is free of charge. It is contracted by proof of purchase and bike details will be on your invoice and we keep a record. 
More information can be found Here

This warranty does not cover:

• Normal wear and tear,
• Improper assembly,
• Improper follow-up maintenance,
• Installation of parts or accessories not originally intended for, or compatible with, the bicycle as sold,
• Damage or failure due to accident, misuse, abuse, or neglect,
• Labor charges for part replacement or changeover,

For Warranty:
  • You will need to contact the dealer you brought your bike from for inspection.
  • You will need your proof of purchase. (Can not be carried over to new owner)
  • Your bike must have been assembled by a qualified mechanic.
  • 1st service been carried out.
  • The bike has been used as designed.
  • Any modification done by qualified mechanic.
  • They may be a charge to swap over frame and any parts required (Cables) or any worn parts. 
If you can't contact your supplier:
  • If you are sending photos, high quality close ups and frame number.
  • We will give you a quote first for swapping frame over.
  • Any return postage is payable by the buyer 


Cycle Tech UK "established in 2007" and is an authorized Superior Bike dealer and NOT a distributor. If you are a bike shop and like to sell Superior Bikes, please email me and I will forward your details to Superior and they will contact you direct.

Comments

Popular posts from this blog

Superior Team 29 Issue

Superior TEAM 29 Issue 2017

SUP XC 829 MTB Sport